Future Food were engaged by Infrashore and NSW Health to conduct an independent Retail Operational Review & Recommendations Report of the News & Convenience store at Royal North Shore Hospital to assist with a sales maximisation strategy.

Future Food observed customer interaction with the retail outlet and reviewed the News & Convenience store based upon the 10-point review criteria that we have established to analyse why retail operations fall short of reaching their
full potential. 

Future Food made recommendations with an action checklist within the report providing positive and constructive feedback in a manner that is intended to ensure the retailer redirects efforts towards best practice retail operations, sales maximisation and excellent customer service.

Future Food Services

• Operational review & recommendations report aimed at highlighting the shortcoming of the mix and visual presentation.

• Best practice example provide to encourage improved retail standards and to maximise sales opportunities.