SPECIALIST FOOD & HOSPITALITY ADVISORS TO CLUBS & Casinos
PROFESSIONAL STRATEGIC & OPERATIONAL ADVICE TO DEVELOP
BEST PRACTICE FOOD & HOSPITALITY IN CLUBS & Casinos
The diversification strategy adopted by clubs across Australia includes food, conferences, hospitality, entertainment, well-being and accommodation options. As clubs and casinos focus more on expanding their revenue streams, food, hospitality and accommodation are natural partners to an increase in market share and to securing the next generation of members. Modern food, entertainment and creative on-trend hospitality is the key to unlocking the potential of the future growth and relevance of clubs and casinos to their surrounding communities.
STRATEGIC PLANNING
Develop a strategy for the future of food within your Club.
Trade Area Review & Gap Analysis
Understanding your competitive landscape and its strengths and weaknesses, so that your hospitality offer can exceed target market expectations.
Service Excellence Workshops
Working directly with your key staff to communicate the service vision and providing the soft-skills and interpersonal tools to achieve them.
Scheme Assessment
Review and recommendations on architectural concept plans.
Spatial Planning
Maximising the floor area within your Club to ensure best-in-class experiences and profitable revenue-centres.
Operational Planning
Front and back of house planning to optimise food service operations and minimise controllable costs.
Food & Hospitality Sustainable Volume ($)
Ensure that your Club’s redevelopment is aligned to your target customers and existing members’ market potential.
Expression of Interest (EOI) Management
Securing the right hospitality operator allows for a contemporary food and hospitality offer that is completely aligned to their existing member base and future target markets.
What your peers say about us
“I can’t thank Allan and Future Food enough for their work on this project. Super professional, they provided us with some incredible opportunities - each perfect for the role in their own way – but when it comes down to it, it’s ALL about the Members, and the Club’s legacy that we have been charged with nurturing. Even then Allan was there helping us right to the end. A class act.”
““Future Food’s expertise in developing a tailored food and beverage strategy for Vikings Group has been instrumental in our success. Their innovative approach and deep understanding of our membership and community needs have significantly enhanced our catering services across multiple locations. Future Food’s recommendations have not only aligned perfectly with our strategic goals but have also driven tangible results. We’ve experienced notable growth in our catering outlets and have consistently met our projected profit targets since implementing their strategies. Their comprehensive procurement review was particularly impactful, leveraging group buying power and centralising activities to optimise efficiency and cost-effectiveness. This initiative has streamlined our operations and enhanced our overall profitability.
Future Food has proven to be a valuable partner, dedicated to delivering exceptional service and results. Their commitment to understanding our unique requirements and delivering tailored solutions has made a significant difference in our business. I highly recommend Future Food to any organisation seeking to elevate their food and beverage offerings and drive sustainable growth.””
“Team members responded really well to Allan’s session on providing sensational service. He was able to provide clear, real examples of their service levels from the ‘mystery shop’ he previously conducted in our venue. The content of his presentation was excellent. Whilst it was tailored to suit our needs, he also weaved current customer expectations into the presentation, along with practical service anticipation tips.”
“Overall, it’s a fantastic report with a constructive assessment on the current situation and some sound insight into the future. I know the board will love the document!”
Our projects
