Melbourne Central is a diverse shopping and dining destination which brings together more than 300 retailers as well as a range of entertainment providers which, contribute to one of the most visited retail centres in Australia. 

In 2023, Future Food have strengthened their relationship with The GPT Group in providing increased opportunity to all stakeholders within their managed centres by providing multiple Food & Beverage Operational Review & Recommendation reports at Melbourne Central.

A range of tenancies were reviewed with the intention to improve operational practices and strategies for each operator and contribute to improved standards and overall appeal within the centre. 

Each review took a proactive approach to outlining the various challenges that existed within each business on a range of factors such as first impressions, visual merchandising, display techniques and brand representation just to name a few. 

Due to the highly competitive nature of food retailers within Melbourne Central, a comprehensive set of recommendations were required to ensure each operator were provided with the tools required to make immediate, low cost improvements to their business as well as understanding the long term goals to be considered to ensure their success and sustainability. 

Key Scope Aspects 

• Identification of operational challenges through on site imagery & commentary 

• An immediate actions checklist outlining low cost short term solutions that benefit the business. 

• Best Practice examples relevant to the concept and tenancy type

• A specific set of recommendations which can assist in future dealings within tenancy.