Plenty of commentary has been written about food delivery, but now that we are over the honeymoon period, there are a couple of themes that have started to emerge…
Customer and industry trends identified in the 2019 Eating Out in Australia report, highlight a disconnect between the perspective of both customers and operators. Yet it also offers some magnificent insights in staying relevant and thrive in what has always been a competitive market.
Let’s start by looking at the key industry concerns.
Staying connected with customers, day & night delivering relevant and exciting experiences for all.
Australia’s Local Markets are leading the way when it comes to Remaining Relevant and Delivering Unique Food Experiences. Where other precincts are trying to figure out how to evolve and expand their F&B offer, the best of Australia’s markets have been doing just that for over a century. Their experience is well worth studying in order to understand how to deliver the best of Food and Hospitality – authenticity, sociability, repeat visitation, enjoyment and fun – to your project.
Here at Future Food, we study trends and changes taking place in the exciting world of food and hospitality. None is more exciting or challenging for retail food operators that the endless growth in prepared food furnishing the shelves of our supermarkets. Maybe Australia is just catching-up with supermarkets globally or waking-up to the fact that people want convenience, value and freshness, something that supermarkets are good at delivering.