Mulwala Water SKI CLUB

NSW, Australia

EOI CLOSED SUCCESSFULLY IN JULY 2023

Future Food worked with Mulwala Ski Club to develop and deliver a new hospitality strategy for this regional NSW Club.

When Future Food initially started working with the Club, there was a low level of capability within food and hospitality. It had been relegated to a priority significantly below that of its entertainment, gaming and accommodation priorities.

Our strategy entitled "Rethinking Hospitality at Mulwala Water Ski Club" completely changed the Board's attitude to F&B and the benefits to be gained through its positive application.

Our approach recommended the club increase its F&B standards, increase its number of venues, increase its range of positioning to appeal to a wider audience more often, and to increase the quality of their offer, including steps to deliver these outcomes.

As Peter Duncan the Club's CEO notes, "Allan's recommendations have been implemented with the result of increased patronage, increased revenue and numerous compliments of our food and service.”

““The Mulwala Water Ski Club engaged Future Food to appraise and make recommendations to our Food and beverage offerings of the Mulwala Water Ski Club. The Club wanted to lift the offerings and performance to a higher level.
Allan Forsdick of Future Food was engaged and conducted a thorough investigation of the Club’s food and beverage outlets and forwarded a comprehensive report to the Board of directors with his many recommendations for improvement. It was evident by Allan’s report of his expertise in the area of Food and beverage, his eye for detail and his knowledge on quality service.
Allan’s recommendations have been implemented with the result of increased patronage, increased revenue and numerous compliments of our food and service.”
”

— Peter Duncan CEO, Mulwala Water Ski Club (2023)