Modern

Food Precincts: The Social Glue of the 21st Century

Food Precincts: The Social Glue of the 21st Century

The food and beverage category has been growing strongly and does not appear to be slowing down. When we look at the fact that Australians alone are spending $45 billion per year on eating out, it comes as no surprise why developments and precincts are filling up the space with more food and beverage offerings to raise more business. What is it that is driving this growth in the food and beverage category? What is drawing the customer in more than ever? and what makes them see value in food so much as to invest into it?

Who is Your Target Customer? A customer-centric guide to creating a food and beverage mix that works for your visitors

Who is Your Target Customer? A customer-centric guide to creating a food and beverage mix that works for your visitors

Analysing your target customer is step one to providing a curated and strategic food and beverage masterplan. The Future Food model to masterplanning is customer-centric meaning our team work to understand and intricately assess just who uses the space in order to create a set of food and beverage concepts that satisfy everyone’s wants and needs.

We’ve put together a quick guide to show you the different types of concepts, who uses them and how this looks in reality with examples given from one of our recent retail projects at Chadstone Shopping Centre in Melbourne, Australia.

How Hospitality and the Customer Experience are Revolutionising our Retail Precincts

How Hospitality and the Customer Experience are Revolutionising our Retail Precincts

Shopping centres are becoming community spaces as opposed to the traditional shopping hub they once were. These spaces are purpose built for people to meet, eat and be entertained in, The industry has the opportunity to create developments that are usable and desirable to the modern customer. Our customers now have the world of shopping in the palm of their hands and hence are looking for that differentiating factor from the spaces they visit. To support this transition, food and entertainment within these spaces has and will continue to grow as an asset category as they provide the point-of-difference (POD), the customer experience and memorable hospitality that cannot be found on the web. 

Cold-drip Coffee to Cold-Pressed Juice: The Modern Drink Options for the Modern Customer

Cold-drip Coffee to Cold-Pressed Juice: The Modern Drink Options for the Modern Customer

For the modern customer, speed and convenience are top priorities when it comes to their food and beverage choices however, quality is now just as important and is a pull for customer spend.  But can we have it all? Can you provide a fast and convenient offer without skimping on excellence? Apparently we can and it’s drink market that is showing us how! We take a look into how the beverage category of F&B is letting us have our cake and eat it too...

Do You Deliver? How third-party delivery services are bringing smart casual dining to the living room

Do You Deliver? How third-party delivery services are bringing smart casual dining to the living room

Food delivery is not a new concept. The hospitality industry has included it as a service since the very beginning however it was always limited in what was on offer, capped to pizza concepts or the local Indian take away joint. Today, thanks to the enhancement of technology, the use of smart phones and a collective group of masterminds you can now order almost anything and have it paid for, tracked and delivered right to your door...