Commercial property & office buildings are shifting into the new era that demands a flexible rethink to the traditional commercial model and this creates opportunity to challenge the conventional approach to food and hospitality only playing a passive ‘tick & flick’ role in this environment.

Driving in-office participation is now an all to familiar topic that many property managers and asset owners must address following a wave of commentary in the media, architectural journals and thought-leadership papers across the property sector.

Today’s world of eating out and retail food is changing fast. An ever-increasing growth in vegetarian and vegan food choices reflects how we as a global-community feel about the future of food and saving our planet one meal at a time.

Plenty of commentary has been written about food delivery, but now that we are over the honeymoon period, there are a couple of themes that have started to emerge…

Customer and industry trends identified in the 2019 Eating Out in Australia report, highlight a disconnect between the perspective of both customers and operators. Yet it also offers some magnificent insights in staying relevant and thrive in what has always been a competitive market.

Let’s start by looking at the key industry concerns.

The Eating Out in Australia publication is out and once again there are some terrific insights in there. 

Future Food has analysed the detailed data and have come up with some interesting findings concerning our love affair with takeaway food.  

Staying connected with customers, day & night delivering relevant and exciting experiences for all.

Australia’s Local Markets are leading the way when it comes to Remaining Relevant and Delivering Unique Food Experiences.  Where other precincts are trying to figure out how to evolve and expand their F&B offer, the best of Australia’s markets have been doing just that for over a century.  Their experience is well worth studying in order to understand how to deliver the best of Food and Hospitality – authenticity, sociability, repeat visitation, enjoyment and fun – to your project. 

Here at Future Food, we study trends and changes taking place in the exciting world of food and hospitality.  None is more exciting or challenging for retail food operators that the endless growth in prepared food furnishing the shelves of our supermarkets.  Maybe Australia is just catching-up with supermarkets globally or waking-up to the fact that people want convenience, value and freshness, something that supermarkets are good at delivering.

Food Halls are not just food courts in different guise.  They are new food destinations that are exciting consumers around the world by putting food, design and experience first.  These new dining meccas are all about hospitality - built on a strategy of the structure of traditional food courts and the success of Eataly and the great food markets of the world. All of this is informed by understanding the importance of modern biophilic design principles which are aimed at enhancing the well-being of users through “green-place” features.

Last week, I wrote about authenticity – how customers are looking for an authentic and positive food and beverage experience. This leads to the simple conclusion about the Business of Food: Retailers can only maximise sales and generate profit if the product is great. Sales are driven by satisfaction.

Let’s start off by saying that commercial hospitality is everywhere we look.  From our morning coffee to our brunch on the weekend. We are looking for the same thing – an authentic and positive food and beverage experience.