Future Food Strategy Group
2025 Food and Hospitality Trends Reshaping the ...

Future Food have curated a list of food trends that we have seen through our work and experience in Australia and around the world. Which food and hospitality trends will inspire you and your team to enhance your centre, precinct, campus or club to drive value and improve the customer experience?

2025 Food and Hospitality Trends Reshaping the Australian landscape
Future Food Strategy Group
Evolve to Thrive: Strategic Food & Beverage ...
Evolve to Thrive: Strategic Food & Beverage Planning for Clubs
Future Food Strategy Group
'Local' Food and Hospitality influences in the ...
'Local' Food and Hospitality influences in the Business of Food
Future Food Strategy Group
Successful Food Procurement RFP Delivers ...
Successful Food Procurement RFP Delivers Exceptional Results Across Clubs
Future Food Strategy Group
How Food and Dining is shaping a nation; ...
How Food and Dining is shaping a nation; driving social & cultural change, in the Kingdom of Saudi Arabia

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Future Food's 5 Must Try Plant-Based Eateries

Future Food's 5 Must Try Plant-Based Eateries

Whether it’s for climate change reasons, personal preference or for wellbeing, more people are swaying towards eating a mainly or completely plant-based diet to the point where big businesses including McDonald’s and Pret-a-Manger are updating their menus to accommodate the group of people seeking these foods. But this way of life started long before these big companies found it thanks to a group of forward-thinking, health focussed and quality driven chefs and entrepreneurs. We’ve picked five interesting and innovative food outlets that have been plugging the plant-based life long before the ‘trend’ rolled around. 

10 Big Changes Happening Right Now in the Retail Food and Hospitality Sector

10 Big Changes Happening Right Now in the Retail Food and Hospitality Sector

Is it possible that the modern lifestyle destination will drop the four-letter word M.A.L.L. as it reinvents itself as a mixed-use project? These spaces are now featuring food, hospitality, entertainment and other experiential asset-growth segments which expand beyond the four-letter word, mall. As advisors to the retail industry, we are witnessing a number of important changes in the sector. Here are our top 10 changes shaping the way these developments are created. 

The 10 Principles of Maximising Food Sales in Retail Centres

The 10 Principles of Maximising Food Sales in Retail Centres

With the arrival of the new financial year comes a time to consider how the next year will pan out for your business. Whether you’re a developer or single operator, how will you continue to increase business growth and maintain asset value in this highly competitive and growing industry that is hospitality? With retails majors such as David Jones announcing their $100million investment into the food sector, it’s no doubt that businesses are all grabbing for a slice of the ‘food and beverage’ pie. Future Food has put together 10 key principles to ensure your retail centre’s food and beverage offer stays ahead for the next financial year and beyond.

Customer Service vs. Hospitality and Why You Need Both 

Customer Service vs. Hospitality and Why You Need Both 

Over the last few years, the food and beverage industry has changed the way it perceives customer service. As consumers become more digitally driven and want more, faster from their real time experiences, operators are seeing that people are seeking quality, value and speed all served up with a side of hospitality, the differentiating factor that separates the good operators from the average ones. But what is the difference between customer service and hospitality and why is it so important to have both? 

8 Ways to Be the Most Sustainable Restaurant in the World

8 Ways to Be the Most Sustainable Restaurant in the World

Throughout our blogs, we’ve touched on a number of the factors that will get a customer to choose your business over another. They include things like visual appeal, marketing and loyalty programs but a big factor for many customers nowadays is sustainability - where food comes from, how it is prepared, how many miles it traveled to get to the plate and what happens with the leftovers. Consumers regularly factor sustainability into purchasing decisions with up to a third of consumers buying from brands based on their social and environmental impact.

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4 Ways You Can Continue Creating a Better Customer Experience

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4 Ways You Can Continue Creating a Better Customer Experience

Keeping an eye on the experience you’re delivering to your customers is necessary to ensure you’re still doing a good job. Staff can quickly drop their standards, customers can adjust their wants and needs or centre management can change hands - all of which can lead to a change in the customer experience or what the customer expects from their time with you. This is why it’s important to monitor how you’re doing and continue to implement strategies to elevate the F&B experience. Here are four tips to ensure you continue to improve the customer experience to give them more and more of what they want to ultimately better your business.