Future Food Strategy Group
2025 Food and Hospitality Trends Reshaping the ...

Future Food have curated a list of food trends that we have seen through our work and experience in Australia and around the world. Which food and hospitality trends will inspire you and your team to enhance your centre, precinct, campus or club to drive value and improve the customer experience?

2025 Food and Hospitality Trends Reshaping the Australian landscape
Future Food Strategy Group
Evolve to Thrive: Strategic Food & Beverage ...
Evolve to Thrive: Strategic Food & Beverage Planning for Clubs
Future Food Strategy Group
'Local' Food and Hospitality influences in the ...
'Local' Food and Hospitality influences in the Business of Food
Future Food Strategy Group
Successful Food Procurement RFP Delivers ...
Successful Food Procurement RFP Delivers Exceptional Results Across Clubs
Future Food Strategy Group
How Food and Dining is shaping a nation; ...
How Food and Dining is shaping a nation; driving social & cultural change, in the Kingdom of Saudi Arabia

Retail Centre

Make a Moment of It: Be the Experience Diners and Shoppers Want to Buy

Make a Moment of It: Be the Experience Diners and Shoppers Want to Buy

Restaurant management platform, SevenRooms has been exploring the shift in consumer needs when it comes to dining out and the results have just come through in their recent report “Turning a Meal Into an Experience” to define exactly what hospitality can focus on to gain customer loyalty. With the focus shifting from food alone to an all-encompassing experience, understanding the key points that enhance or deflate an experience are key. Interestingly enough, a large part of the results can be applied to not only to the hospitality industry but the retail and entertainment industries also who are seeking to provide that ‘value-add’ - the experience, that cannot be found online. From making a space atmospheric to using a customer’s name, here’s what you can take home from the report: 

Is it Ethical? 3 ways to be a more ethical operation

Is it Ethical? 3 ways to be a more ethical operation

For the Millennials, it was “is it organic?” but for Generation Y and Generation Z, the big question on their lips is “is your business ethical?”. These up and coming generations care for not only the food they consume on an individual level, but the supply chain in which it came through to get there and what happens afterwards. With these generations moving into the spending seat and favouring food purchases over many other categories, how can your hospitality business ensure it upholds ethical standards that not only win the hearts of these customers but gives back to the community it services? We’ve got three ways for you to get started. ​​​​​​​

The Booming Brunch Scene: The most popular day-part for dining out

The Booming Brunch Scene: The most popular day-part for dining out

According to The NPD Group’s latest market research, brunch is currently the most popular day-part for not only full service restaurants (FSR) but quick service restaurants (QSR) and retail as well with it experiencing a 12% visit growth across all sectors in 2017. And a similar trend is being experienced globally with more people looking up places to eat brunch on Google than ever before. What makes this day-part so appealing to our emerging population?

It’s About Data, Not Demographics: How food operators can take the personalised approach to understanding their customer

It’s About Data, Not Demographics: How food operators can take the personalised approach to understanding their customer

Technology has transformed drastically since Future Food first set out on a mission to create customer-centric food precincts. Back then, we had access to large chunks of information explaining demographic groups such age, sex and ethnicity that would assist us in creating hospitality spaces designed for our project’s identified users. Demographics were the starting point however, nowadays as people become more connected and groups become less defined, demographics may not be the most useful tool to go off anymore. 

The Humble High Street Cafe as a Benchmark for Dining in Retail Precincts

The Humble High Street Cafe as a Benchmark for Dining in Retail Precincts

There is one type of food outlet found outside the food court that consistently meets these customer expectations and is becoming a suitable benchmark for the way in which food operators conduct themselves and precinct management services an area. That outlet is the much-loved, local cafe.

Eating Out in Australia: 2017 in Review​​​​​​​

Eating Out in Australia: 2017 in Review​​​​​​​

It’s one thing to say that the food and beverage industry has continued to grow but it’s another to back it up with data. Intermedia have released their annual market research report exploring the spend, behaviour and preference of the Australian population when it comes to eating out. Continue reading to learn just what Australians got up to last when they went out to eat, dine and enjoy.