Reservations

How the tables have turned on turning tables

How the tables have turned on turning tables

The hospitality industry - restaurants, cafes and the very people that operate these establishments - have received considerable customer backlash of late as they seek to receive advance payment for future table bookings. Venues are requiring pre-payment as a strategy to reduce the costs of no-shows which slow their financial recovery caused by the pandemic. By establishing a degree of commitment from their future customers, restaurateurs can eliminate the considerable financial harm caused by the unconscionable conduct of some customers.

Realities: An insider’s view of running a small “hospo” business

Realities: An insider’s view of running a small “hospo” business

We, at Future Food, are employed to deliver best practice food and beverage service standards and to ensure that all businesses we work with are striving to push the bar higher.

However, we also understand the challenges that small businesses are facing in the current landscape and we take a lot of this into consideration when setting realistic expectations and goals for our clients. Our aim with this blog post is to provide an insider’s view of the realities of ‘living the hospitality dream’.

How Technology is Elevating the Hospitality Industry

How Technology is Elevating the Hospitality Industry

Anna Saywell, one of our expert food consultants has been looking into how technology is elevating the hospitality industry and where your concept, food precinct or retail centre should be picking up these technologies to enhance the customer experience as well as improve overall business. Find out which technologies are the most popular and how you can use them to enhance your business.