By 2019, the US food hall marketplace will have more than doubled in size in just four years and Europe who already has over 100 food halls dotted across it has double that figure in the pipeline. As with all trends, not every one of these food halls will succeed and reach business sustainability however, the past and present show that the food hall which aims to embrace the community it is in, model its masterplan based on the new consumer and provide top-tier food options based on quality as well as reputation are and will be placed in an advantageous position in Today's food and hospitality marketplace.
For the Millennials, it was “is it organic?” but for Generation Y and Generation Z, the big question on their lips is “is your business ethical?”. These up and coming generations care for not only the food they consume on an individual level, but the supply chain in which it came through to get there and what happens afterwards. With these generations moving into the spending seat and favouring food purchases over many other categories, how can your hospitality business ensure it upholds ethical standards that not only win the hearts of these customers but gives back to the community it services? We’ve got three ways for you to get started.
With every competitor in the market now understanding that an ‘experience’ is now a minimum expectation, creating a design concept or precinct design that is outstanding on an experiential level, can be challenging. How will customers remember your food and beverage offer from the next? We have eight recommendations that will help to create an elevated experience using interior design as the primary tool. By elevating the design of your interior space using some or all of these recommendations, you can create the best environment for memories and customer loyalty time and time again.
At Future Food, we are constantly on the lookout for operators and concepts that are pushing the envelope on the food and beverage experience. Whether it's a modern update on the classic sandwich bar or an on-trend superfood cafe to replace the chain coffee shop, we are enjoying the growth in unique, customer-centric and exciting options we have when it comes to masterplanning precincts and projects which we work on. We've listed 10 food and beverage brands from around Australia which have caught our eye this year.
Recent research published by Roy Morgan has shown that 11.8 million people visit a quick service restaurant (QSR) every month in Australia. This figure is 13% higher on what it was four years ago meaning more and more Australians are frequenting QSR’s however, it also means that the competition in the QSR sector is far greater. So who topped the charts for customer satisfaction this year?