QSR

Food Trends Insights in Australia For 2019 & Beyond

Food Trends Insights in Australia For 2019 & Beyond

“Real insights lie beyond surface impressions”
Francis Loughran, Managing Director. Future Food 

Food and hospitality has evolved into much more than just eating, it has become part of our customers’ lives and the communities in which we serve it

This is an exciting time to be part of the Food and Hospitality industry.  Increased focus on eating and drinking from the media, customers and landlords means that innovation, competition and choice have never been higher.

In thinking about where we have been over the last 12 months and where we feel that the next year will take us, Future Food has distilled our observations into a few broad categories.

EAT. DRINK...EVERYWHERE

EAT. DRINK...EVERYWHERE

“Food and hospitality has evolved into much more than just eating, it has become part of our customers’ lives and the communities in which we serve it” Francis Loughran, MD, Future Food

Is it Ethical? 3 ways to be a more ethical operation

Is it Ethical? 3 ways to be a more ethical operation

For the Millennials, it was “is it organic?” but for Generation Y and Generation Z, the big question on their lips is “is your business ethical?”. These up and coming generations care for not only the food they consume on an individual level, but the supply chain in which it came through to get there and what happens afterwards. With these generations moving into the spending seat and favouring food purchases over many other categories, how can your hospitality business ensure it upholds ethical standards that not only win the hearts of these customers but gives back to the community it services? We’ve got three ways for you to get started. ​​​​​​​

The Booming Brunch Scene: The most popular day-part for dining out

The Booming Brunch Scene: The most popular day-part for dining out

According to The NPD Group’s latest market research, brunch is currently the most popular day-part for not only full service restaurants (FSR) but quick service restaurants (QSR) and retail as well with it experiencing a 12% visit growth across all sectors in 2017. And a similar trend is being experienced globally with more people looking up places to eat brunch on Google than ever before. What makes this day-part so appealing to our emerging population?

Who is Australia's Best Quick Service Restaurant? Roy Morgan's 2017 Best QSR for Customer Satisfaction

Who is Australia's Best Quick Service Restaurant? Roy Morgan's 2017 Best QSR for Customer Satisfaction

Recent research published by Roy Morgan has shown that 11.8 million people visit a quick service restaurant (QSR) every month in Australia. This figure is 13% higher on what it was four years ago meaning more and more Australians are frequenting QSR’s however, it also means that the competition in the QSR sector is far greater. So who topped the charts for customer satisfaction this year?