Staying positive, finding the silver lining & planning for the ‘next normal’.
There are hardly enough words in any language to fully capture or encapsulate the complete emotional and physical toll that the COVID-19 pandemic has had and will continue have on our family, friends, colleagues, co-workers and our hospitality industry in Australian. We will have a shared experience as a country, society and culture, it will also be an intensely personal experience, and this will play out in our hospitality industry as we emerge from under the pandemic restrictions. The ‘new normal’ is the recent catch phrase widely used but we have taken the view that this is inadequate, as it will be quickly be replaced by another ‘new normal’ as conditions change. A more apt description for rapidly changing near future is the ‘next normal’ and the next and the next.





