“Real insights lie beyond surface impressions”
Francis Loughran, Managing Director. Future Food 

Food and hospitality has evolved into much more than just eating, it has become part of our customers’ lives and the communities in which we serve it

This is an exciting time to be part of the Food and Hospitality industry.  Increased focus on eating and drinking from the media, customers and landlords means that innovation, competition and choice have never been higher.

In thinking about where we have been over the last 12 months and where we feel that the next year will take us, Future Food has distilled our observations into a few broad categories.

“Food and hospitality has evolved into much more than just eating, it has become part of our customers’ lives and the communities in which we serve it” Francis Loughran, MD, Future Food

THE FUTURE OF FOOD IN SHOPPING CENTRES IS BRIGHT AS IT IS BUILT UPON FOOD AND DESIGN IN NEW URBAN SPACES AND PLACES

Small, Medium and Large shopping centres and precincts - Each must seize their food and hospitality opportunity and plan for success. No mall, retail centre or mixed-use development, can afford not to offer great food and service. The simplest café or food truck can offer great food, coffee and snacks thereby generating rental income for the landlord and a profit for the operator. It is all about positioning, professionalism, people and profitability regardless of size and location.

We are seeing the emergence of mindfulness programs, health checks, exercise promotions and social programs to promote wellness for staff members but the one we want to focus on is food - the enabling of good food choices and providing hospitality through a well-planned food and beverage strategy that keeps your employees not only nourished but also satisfied and happy. Here are the three main ways a curated hospitality strategy for your arts, cultural or education institution can promote productivity and keep your employee’s happy. 

Food within institutions and companies has gained little airtime in the past when it was provided as an afterthought or company cafes were placed as a space filler, gaining business by default due to workers passing through. Nowadays we are seeing a growing body of institutions and companies who are incorporating food into their business strategy as a way of living up to their ethos. This is because food has and will continue to become an integral part of our lives as it is not only a necessity to us to have but the hospitality of food is a powerful way to stand by values if you provide it based on building relationships, supporting wellbeing and choosing brands/offers which align with your core values. Here are three major ways in which a hospitality strategy can be a part of your core values.