Today’s world of eating out and retail food is changing fast. An ever-increasing growth in vegetarian and vegan food choices reflects how we as a global-community feel about the future of food and saving our planet one meal at a time.
Sustainability: The art and science of reducing food packaging in all food service outlets
The Delivery Dilemma - Food Delivery in 2019
Customer & Industry Trends
Customer and industry trends identified in the 2019 Eating Out in Australia report, highlight a disconnect between the perspective of both customers and operators. Yet it also offers some magnificent insights in staying relevant and thrive in what has always been a competitive market.
Let’s start by looking at the key industry concerns.
The Changing Face of Commercial Catering
We are seeing a development of food strategies that optimise the food experience for the people using public or private spaces whether it be customers of an art centre, students of a university or employees at an institution. Our focus on these projects is the activation, connection and engagement of the food in these spaces to enhance the overall cultural and learning experience of the user as well as improve business performance.
The Digital Foodscape
Whilst the hospitality industry might be protected from the impact of technology, it is still important that we are across how consumers are using technology as it plays a major role in how customers are making their decision on where and what they spend their food dollars on.
The Digital Foodscape is the language of Millennials (the foodie generation) and Gen Z (the MasterChef generation). They read menus on their phones, choose items based on the photos they’ve seen and share their experiences with friends via their own social media platforms.
