Food & Hospitality Strategy Blog

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Experience the Experience
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Experience the Experience

Australia’s food and beverage operators have been striving to return their businesses to some degree of normality in order to drive sales, stabilise costs and prepare themselves for the imminent financial obstacle of Job keeper payments ceasing in three weeks’ time. It is clear from the ABS that the future is bright for food and beverage operations, however, operators need to be creative, flexible and innovative in order to comply with the remaining Covdid-19 restrictions around social distancing and the control in patron numbers in any one enclosed space.

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Melbourne vs Sydney - What makes a ‘Sydney’ restaurant?
The Future Series Future Food Strategy Group The Future Series Future Food Strategy Group

Melbourne vs Sydney - What makes a ‘Sydney’ restaurant?

In the course of our work, we have noticed that there are some venues that just say ‘Sydney’. We also know that over the years, Sydney restaurateurs haven’t lit up the world in Melbourne (and vice versa, we might add). All of which got us thinking about why this is so: What is it about the market that creates a ‘Sydney’ venue?

Here we highlight a few of the differences between the Melbourne and Sydney food scene.

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Food & Hospitality Restaurant Openings & a Taste of What Was 2020
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Food & Hospitality Restaurant Openings & a Taste of What Was 2020

Although 2020 will be remembered in Australians (and the world) for all the wrong reasons, hospitality operators continued to push the boundaries, open new concepts providing a welcome haven for Australia’s at large with new experiences that raised our spirits and reminded us that life, food and hospitality will not only survive but thrive.

There are stand out restaurants and bars that have opened across Australia with new and enticing food and beverage as well those who have traded through the ups and downs continuing to deliver excellent food and service.

Here we highlight a few of the many new ones (and can’t wait to try) and share a recent food experience at Ish in Melbourne.

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How food and hospitality can flourish in the next normal
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How food and hospitality can flourish in the next normal

Retail Relationships Rewarding Foodies

As we witness the gradual relaxing of restrictions placed on food operators state by state and an uncertain return to trading, one thing is certain – the Food & Hospitality will inevitably recover. In fact, the latest credit card data from both the ANZ and CBA shows that spending on F&B is coming up from its lows.

People are social creatures by nature, with hospitality ingrained in our way of life - albeit it to differing degrees from person to person granted! Moreover, there is still a considerable amount of latent demand: Pre-COVID levels of demand for F&B were not a fad as consumers’ interaction with Hospitality is a practice that has been building over the last two decades.

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Food & hospitality is open for business
Business, Food & Hospitality Trends Future Food Strategy Group Business, Food & Hospitality Trends Future Food Strategy Group

Food & hospitality is open for business

We as an industry are back and open for dine-in business. The profound power of the anticipation and excitement these simple words hold is balanced by the weight of a new normal for food and hospitality operators. This Monday has seen every state government now relax restrictions sufficiently to reopen our dine-in service – albeit in differing degrees from state to state. If reports of Monday night covers around Melbourne are anything to go by, diners are quite literally salivating at the chance to return to their favourite venue; as competitive as this has become as the reality of seating limitations make this once relatively simple pleasure, not quite so simple.

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Execution Is Everything: Melbourne Shopping Centres Post-COVID
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Execution Is Everything: Melbourne Shopping Centres Post-COVID

Future Food recently conducted Assessments of Centre-wide food & hospitality capability across five Shopping Centres in Melbourne.

Future Food’s most requested services during the lockdown period have been focussed on assisting Centre Management and Landlords to provide independent, solutions-based strategies, via our expertise in development of both commercial and food strategies.

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Five Food & Hospitality Trends for a Post-Lockdown World
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Five Food & Hospitality Trends for a Post-Lockdown World

Prior to the pandemic, many people predicted food trends such as a rising interest in meat alternatives, low or no-alcohol beverages and sustainability-driven purchasing behaviours amongst many others. In a little under six months, the entire industry has been tipped on its head due to COVID-19.

The pandemic has been a catalyst for change in the food and hospitality industry. For many it has been a tremendously difficult period, however we are starting to emerge from the lockdown period, and tentatively look towards the future.

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Modern Elevated Standards of Campus F&B
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Modern Elevated Standards of Campus F&B

Enhancing the on-campus experience, with ‘High Street’ quality experiences.

We all may have tried to erase the sordid memories from our consciousness of the types of food and beverage that we were exposed to during our days as University / TAFE students, but have you ever thought that perhaps our modern-day love affair with consuming all the finest things, may in fact have sprouted from these distant and not so pleasant memories.

The staple diet of two-minute noodles, instant coffee, cheap booze and fast food is synonymous with the psyche of being a University student on a tight budget, with limited resources, time or motivation to boot.

But are these stereotypes fading into oblivion, with priorities of students being reprogrammed with greater expectations relating to modern food and hospitality experiences, akin to what we are seeing more broadly across the industry?

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A Bridge Somewhere - Going back to basics
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A Bridge Somewhere - Going back to basics

About 23 years ago, comedians Rob Stitch and Tom Gleisner produced and starred in A River Somewhere, a brilliant series about fly-fishing – a passion that both of them shared. All told, they went to thirteen locations around the world to, “catch dinner and have it cooked in a local style.” Today, as we seek to build a bridge somewhere to a place that is virus-free, hospitality is being forced to revert to the simplicity that Rob and Tom sought.

This new period we are in has brought about a lot of very thoughtful introspection about the new normal. These actually provide us with a roadmap as to where this bridge might lead us. We present two perspectives that complement each other well.

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