Hospitality

Cold-drip Coffee to Cold-Pressed Juice: The Modern Drink Options for the Modern Customer

Cold-drip Coffee to Cold-Pressed Juice: The Modern Drink Options for the Modern Customer

For the modern customer, speed and convenience are top priorities when it comes to their food and beverage choices however, quality is now just as important and is a pull for customer spend.  But can we have it all? Can you provide a fast and convenient offer without skimping on excellence? Apparently we can and it’s drink market that is showing us how! We take a look into how the beverage category of F&B is letting us have our cake and eat it too...

Do You Deliver? How third-party delivery services are bringing smart casual dining to the living room

Do You Deliver? How third-party delivery services are bringing smart casual dining to the living room

Food delivery is not a new concept. The hospitality industry has included it as a service since the very beginning however it was always limited in what was on offer, capped to pizza concepts or the local Indian take away joint. Today, thanks to the enhancement of technology, the use of smart phones and a collective group of masterminds you can now order almost anything and have it paid for, tracked and delivered right to your door...

The Unique Selling Point: How to Stand Out from the Crowd

The Unique Selling Point: How to Stand Out from the Crowd

Your unique selling point or USP is your selling proposition. It is what defines your centre or development’s unique position in the market and contributes to achieving the desired ‘destination’ status that asset holders should be striving for today. At the end of the day, every centre or precinct wants to be known and wants to be famous. This is why your USP is so important to the success of centres today.

The Future is Food – Part 1

The Future is Food – Part 1

While the ever changing and increasingly demanding customer wants and needs grow, it is crucial to understand principles that constitute successful hospitality and how these affect F&B master planning. Furthermore, with expenditure within the cafe and restaurant category on the rise, developers and operators need to refocus and invest in the planning and development of their F&B precincts to ensure they provide their customers with what they want and need, now and in the future. How do you do that? The customer experience and providing hospitality is the key.