Anna Saywell, one of our expert food consultants has been looking into how technology is elevating the hospitality industry and where your concept, food precinct or retail centre should be picking up these technologies to enhance the customer experience as well as improve overall business. Find out which technologies are the most popular and how you can use them to enhance your business.
6 Strategies for Building A Loyalty Program that Gains and Retains Your Customers
Do you or your operators run a loyalty program? If not, it might be time to consider it. Recent research conducted by Nielsen has shown that loyalty programs can increase frequency of visits and customer spend, two major goals when building a successful food and beverage precinct or developing a new F&B concept.
2017's Food, Beverage and Hospitality Trends
We've delved a little deeper than these and have identified 10 trends that are growing in the food, beverage and hospitality category related not only to what people will be eating this year but also the business of food to set our clients or potential partners up with a brief insight into how you can do well with food and hospitality this year and beyond.
Arts, Culture and Education: An Interview with a Food Consultant
The Unique Selling Point: How to Stand Out from the Crowd
Your unique selling point or USP is your selling proposition. It is what defines your centre or development’s unique position in the market and contributes to achieving the desired ‘destination’ status that asset holders should be striving for today. At the end of the day, every centre or precinct wants to be known and wants to be famous. This is why your USP is so important to the success of centres today.




