Food and hospitality isn’t technology-proof. It may be less susceptible to the disruption that it has caused retail however, food and beverage businesses need to balance themselves on a fine line to ensure that they are giving their customer the most seamless transaction possible using the technology that people refer to on a daily basis (i.e Apple Pay, online ordering services, review websites) without losing that human factor of hospitality, a major component of a memorable experience.
Last week, Future Food’s Managing Director, Francis Loughran joined a group of industry experts in Bangkok to speak at the International Council of Shopping Centers’ event, RECon Asia Pacific. RECon is the largest global gathering of real estate professionals under one roof, with more than a thousand of the world’s leading developers, owners, retailers and more attending the three day event. Find out the key insights Francis discussed at the conference and how food will shape the future of malls around the globe.
At Future Food, we are constantly on the lookout for operators and concepts that are pushing the envelope on the food and beverage experience. Whether it's a modern update on the classic sandwich bar or an on-trend superfood cafe to replace the chain coffee shop, we are enjoying the growth in unique, customer-centric and exciting options we have when it comes to masterplanning precincts and projects which we work on. We've listed 10 food and beverage brands from around Australia which have caught our eye this year.
Analysing your target customer is step one to providing a curated and strategic food and beverage masterplan. The Future Food model to masterplanning is customer-centric meaning our team work to understand and intricately assess just who uses the space in order to create a set of food and beverage concepts that satisfy everyone’s wants and needs.
We’ve put together a quick guide to show you the different types of concepts, who uses them and how this looks in reality with examples given from one of our recent retail projects at Chadstone Shopping Centre in Melbourne, Australia.