Hospitality

Make a Moment of It: Be the Experience Diners and Shoppers Want to Buy

Make a Moment of It: Be the Experience Diners and Shoppers Want to Buy

Restaurant management platform, SevenRooms has been exploring the shift in consumer needs when it comes to dining out and the results have just come through in their recent report “Turning a Meal Into an Experience” to define exactly what hospitality can focus on to gain customer loyalty. With the focus shifting from food alone to an all-encompassing experience, understanding the key points that enhance or deflate an experience are key. Interestingly enough, a large part of the results can be applied to not only to the hospitality industry but the retail and entertainment industries also who are seeking to provide that ‘value-add’ - the experience, that cannot be found online. From making a space atmospheric to using a customer’s name, here’s what you can take home from the report: 

A New Type of Food Concept: The Food Collective

A New Type of Food Concept: The Food Collective

Saying that a food collective concept is a ‘new’ one might be technically incorrect but in the last year or so, their popularity has spiked. A food collective is a concept that contains more than one type of food option in the one outlet. You could consider it as a small-scale fresh food market or food hall where you can get a curated selection of food items like fresh made paninis, hand-tossed salads, daily desserts and local bakery goods all in one confined space. 

5 Factors for Successful Evening Trade in Retail Centres

5 Factors for Successful Evening Trade in Retail Centres

Strategic masterplanning is a central component of a city’s or shopping centre’s night time economy. With successful application and maintenance of a evening-inclusive masterplan within centres, developments or other mixed-use sites, there is major potential to maximise sales and subsequently, optimise rental rates.So, what are the key elements that are required to developing the experience and food and hospitality offer to create successful night time trade? 

The Humble High Street Cafe as a Benchmark for Dining in Retail Precincts

The Humble High Street Cafe as a Benchmark for Dining in Retail Precincts

There is one type of food outlet found outside the food court that consistently meets these customer expectations and is becoming a suitable benchmark for the way in which food operators conduct themselves and precinct management services an area. That outlet is the much-loved, local cafe.

4 Ways Food and Hospitality Precincts Can Capture the Experience Economy

4 Ways Food and Hospitality Precincts Can Capture the Experience Economy

Tapping into the customer’s need for experience is a relevant part of all retail and luckily for the food and hospitality industry, giving that to them is not difficult to do with dining and eating being an experience in itself. However, as the industry grows and businesses continue to compete for customer spend it is important that developers and retail masterplanners continually develop the experience they are offering to continue enticing the customer and fulfil their want to spend on more than just a sandwich wrapped in paper. Here are just four simple ways in which food precincts and operators within developments around the world are delivering on an experiential level. 

Future Food's Top 10 Blog Posts of 2017

Future Food's Top 10 Blog Posts of 2017

In 2017, we explored food and hospitality from all angles delving into what it means from a social, technological and economical perspective. We went back into what food means on a very fundamental level through to what food and hospitality will mean in the future and landed on the fact that food and hospitality are mainstays in modern precincts and developments for the life it brings to a space and the experiential aspect of enjoying a meal that current and future generations are seeking. From how to design a menu through to what tech disruption is causing in the food and hospitality industry, here are our most read articles of 2017.